Privacy Policy

Effective January 1, 2026

Prestige San Rafael Concrete & Masonry, sanrafaelconcreteandmasonry.com, team@sanrafaelconcreteandmasonry.com

What this policy covers

This policy explains how Prestige San Rafael Concrete & Masonry, a masonry contractor in San Rafael, CA, collects, uses and protects information when you visit our home page or any other page on this website, fill out a form, or contact us about a project.

By using this website, you agree to the practices described here. If you don't agree, please don't use the site or send us information through it.

This policy was last updated in November 2026.

Information you give us

When you request an estimate, fill out our contact form, call us or email us, we collect what you choose to share. That usually includes your name, phone number, email address, the address of the property, and details about the work you want done. It may also include photos of the area.

We ask for this information so we can answer your questions, schedule a visit, give you an estimate and do the job. You don't have to give it to us, but we can't respond to a request without a way to reach you.

Information collected automatically

When you visit the site, some information is collected automatically through analytics tools and cookies. Cookies are small files your browser stores so a site can remember your visit. This can include your IP address, browser type, device type, the pages you viewed, how long you stayed and the site that sent you here.

We use this information in summary form to see which pages people find useful and to fix problems with the site. We don't use it to identify you personally.

How we use your information

We use the information we collect to respond to your inquiry, schedule and carry out estimates and work, send quotes and invoices, follow up on finished jobs, keep business and tax records, and improve this website.

We don't sell your personal information, and we don't share it with others for their own marketing.

Who we share it with

We share information only when we need to. That includes the companies that host this website, process our contact form and provide our analytics, which handle data on our behalf. It may also include suppliers or trade partners when they need details such as your address to deliver materials or help on your job.

We may also disclose information if the law requires it, to protect our rights or safety, or as part of a sale or transfer of our business.

Cookies and your choices

You can set your browser to block or delete cookies, or to warn you before one is stored. The site will still work if you do, though some features may not behave as expected.

Many analytics providers also offer browser tools that let you opt out of their tracking.

How long we keep information

We keep contact and project information for as long as we need it to answer your request, complete your job, honor our workmanship guarantee and meet our legal, tax and accounting obligations. If you contact us and don't hire us, we keep your details only as long as they're useful for following up on that request.

When we no longer need information, we delete it or remove anything that identifies you. Analytics data is kept according to the settings of the tools that collect it.

How we protect it

We take reasonable steps to keep your information safe, such as limiting who can see it and using reputable service providers. No website or method of storing data is completely secure, so we can't guarantee absolute security.

Your rights

You can ask us to tell you what personal information we hold about you, to correct it, or to delete it. You can also ask us to stop contacting you. We'll do what we reasonably can, except where we need to keep records for legal, tax or warranty reasons.

If you live in California, state privacy law may give you additional rights over your personal information. We won't treat you differently for making a privacy request. We may need to confirm your identity before acting on one, so we don't share or delete someone else's information by mistake.

Children's privacy

This website is meant for adults arranging work on their homes and properties. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.

Links to other websites

This site may link to other websites, such as a city permit office or a product maker. We don't control those sites, so please read their privacy policies before you share information with them.

Changes to this policy

We may update this policy as our business or the law changes. When we do, we'll post the new version on this page with a new date, and continuing to use the site after that means you accept the changes.

Questions or privacy concerns

If you have a question about this policy, want to make a request about your information, or have a privacy concern, reach us through our contact page or call (628) 234-2038. We respond within 1 business day.

You can learn more about who we are on our about page.